It’s not just what you say, it’s how you say it
Saying "I love you" can be one of the most important things anyone ever says to you.
Hearing the words "I hate you" can be equally important, but obviously for completely different reasons.
However, sometimes, it's not the words themselves that are powerful, but the way in which they are said. The context. The setting, and who says them.
When advising on discrimination cases, we have to look at not just how someone has been treated, but sometimes the effect of that treatment or how someone was disadvantaged by that treatment. We look at the whole picture. A recent change in the law means that there has been a change in the picture so we must now focus more on the nature of and reason for any disadvantage, and not just the disadvantage itself.
If you think you've been a victim of discrimination, or you have staff that you think may want to bring a claim against your business, contact me for further advice at firstname.lastname@example.org.